Terms of Service

FollowThru Creative LLC
Effective Date: April 14, 2026
Last Updated: April 14, 2026

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Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the website (www.followthrucreative.com) and services provided by FollowThru Creative LLC ("Company," "we," "us," or "our"), a Virginia limited liability company. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

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Services

FollowThru Creative LLC provides consumer experience consulting, conversion rate optimization (CRO), creative services, and related digital marketing and strategy services. The specific scope, deliverables, timeline, and fees for any engagement will be set forth in a separate agreement, statement of work, or proposal between you and the Company.

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Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. You may not:

  • Use the website in any way that violates applicable local, state, national, or international law
  • Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to it
  • Use any automated means to access the website or collect information from it without our prior written consent
  • Transmit any material that is harmful, threatening, abusive, defamatory, or otherwise objectionable

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Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of FollowThru Creative LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Work product created by FollowThru Creative LLC for clients will be governed by the terms of the applicable client agreement, statement of work, or master services agreement.

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Text Message (SMS/MMS) Communications

By providing your phone number and opting in to receive text messages from FollowThru Creative LLC, you agree to the following:

  • You consent to receive recurring automated text messages at the phone number you provide, including messages related to our services, consultations, project updates, and follow-ups
  • Message and data rates may apply depending on your mobile carrier and plan
  • Message frequency varies
  • You may opt out at any time by replying STOP to any message you receive from us
  • You may request assistance by replying HELP
  • For more information, see our Privacy Policy at www.followthrucreative.com/privacy-policy

Your consent to receive text messages is not a condition of purchasing or receiving our services.

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Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of harmful components. We do not guarantee any specific results from the use of our consulting or creative services.

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Limitation of Liability

To the fullest extent permitted by applicable law, FollowThru Creative LLC and its members, managers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, regardless of the theory of liability.

Our total liability to you for any claims arising out of or related to these Terms or your use of the website shall not exceed the amount you have paid to us, if any, in the twelve (12) months preceding the claim.

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Indemnification

You agree to indemnify, defend, and hold harmless FollowThru Creative LLC and its members, managers, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your use of our website.

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Third-Party Links

Our website may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.

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Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Virginia, and you consent to the personal jurisdiction of those courts.

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Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the revised Terms on our website with an updated "Last Updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.

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Contact Us

If you have questions about these Terms of Service, please contact us:

FollowThru Creative LLC
6604 Fairlawn Drive
McLean, VA 22101

Email: admin@followthrucreative.com
Phone: 561-558-5945